Contact Us

How To Contact Us

Customer Service:

If you have any queries, we have a Help Centre that will tell you how to use our site, order from us, start an account and track the progress of your order.

Alternatively, you can create an account, or login to an existing account to send a message to our customer service team using the contact form. Please note: You must login to your account to use the contact form. 

Track Your Order:

If you're looking to track the status of an order, login to your existing account, or sign up here to access your Order Information. From here, you can also reorder from your previous purchases to easily ensure you never run out of your favourite Equine products.


We are always looking for ways to improve and would love to hear your opinions. Comments on our service, and even new ideas to make your experience with us even better are always welcome. You can let us know what you think by emailing our Customer Service Team via your account.


We are delighted to add new retail outlets to the Equine family. If you are interested in joining our growing number of wholesale customers then please contact us here:

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